Thanks for using our services! We’re committed to protecting your personal information. Here we explain how iSelect Limited (ABN 48 124 302 932) and its group companies (together, iSelect or we) handle the personal information you give us when you use our Health Insurance comparison service.
We provide a Health Insurance Comparison Service which allows you to:
We operate our Health Insurance Comparison Service online and through our call centre. When you use our Comparison Service, we collect details such as your name, address, email address, and telephone number. We also collect information about your family circumstances, and pre-existing health conditions and general health care needs to provide you with a comparison of policies that meet your needs. If you decide to buy a product through us, we’ll collect additional information including your payment details and Medicare status.
If we need you to give us personal information about another person, it’s important that you let the person know we have collected their information and that they can ask to access and correct the information we hold about them.
If you don’t provide us with the information we need, or if you provide us with incorrect or incomplete information, then we may not be able to provide you with our Comparison Service or help you to purchase a Health Insurance policy.
We may collect information from other companies who provide comparison services who have referred you to us.
We collect, hold, use and disclose personal information so that we can:
We use personal information to inform you about products and offers that we think you may be interested in, including special offers, promotions and events. We may do this by email, telephone, SMS or social media.
If you don’t want to receive any marketing material from us, you can opt-out by:
If you decide to buy a particular Health Insurance policy, we’ll share your information with the health insurance provider so that we can complete the sale. If the health insurance provider contacts you directly, they may provide us with information collected from you.
We use service providers to help us provide the Comparison Services. We take steps to ensure that all our service providers agree to protect the privacy and security of your personal information, and that they only use it for the purposes in this Notice.
These service providers help us by:
Some of the service providers are located overseas. This means we may disclose personal information to overseas providers who are located in Fiji, South Africa, and the United States.
We also share your personal information with other companies within the iSelect group for the purposes we’ve already mentioned.
Effective Date April 01 2017
ACN: 139 669 248
ABN: 65 139 669 248
Upside.Digital respects your privacy and is committed to protecting it.
We will treat your personal information as per our requirement to do so ascertained by the Australian Privacy Principles and the privacy laws that are in force in Australia.
We collect personal information from you when you request to receive further information from an advertiser. Upside.Digital collects data about you, your interests and subjects you select to receive communications about. Upside.Digital intends to only send relevant targeted messages to subscribers that have requested to receive them
The information we collect about you includes the following(but is not limited to): your name; address; phone number; email address; year of birth; gender; family size including children and pets; Your type of mobile phone; personal income; employment situation; online shopping habits; interests.
Our web server will also collect the following information from you
Your Internet service provider’s address; The number of users who visit the website; The date and time of each visit; The pages accessed; The type of browser used.
We will not be identifying individual users from this information and the reason to collect it is for business statistics only.
If we need to disclose your personal information to an overseas recipient such as an advertiser or data warehouse:
Upside.Digital collects data about you, your interests and the subjects you may like to receive communications about. We also use the information:
You accept that where information is provided to or from any person or organisation other than Upside.Digital, that they have accepted to adhere to Australian Privacy Policies, and it is their obligation to follow these principles, but Upside.Digital may not have sighted these policies. You accept that you are consenting to the disclosure of your personal information with that understanding.
You may opt-out of receipt of any such offers at any time simply by selecting the unsubscribe link of any one of our emails communications. Please see individual contest terms and conditions for further information.
Upside.Digital and/or its third party suppliers hold your personal information on secure servers. This information is stored in secure servers in Australia and USA.
We don’t disclose personal data to overseas recipients but it is kept in secure servers in Australia and USA.
We will not disclose your personal information without your prior consent unless required to do so by law.
Data collected from Upside.Digital websites remain the property of Upside.Digital.
A cookie is a small piece of computer code which remains on your computer and contains information which helps us identify your browser and previous information viewed in relation to our service.
When you visit our website the cookie records certain details including the date, time and advertising content. None of the information in the cookie contains personally identifiable information about you.
By using our website you consent to us sharing a hashed, anonymous, readable version of your email with our partner Service Providers who will drop a cookie on your browser for the purpose of improving the relevance of online advertising and content by third parties that are unaffiliated with our website.
We try to ensure that all information about you that we collect, use or disclose is accurate, complete and up-to-date.
If you would like to unsubscribe at any time you may simply click the hyperlink located at the bottom of all Upside.Digital branded mailings.
Any enquiries or requests should be in writing to: Privacy Officer, Upside.Digital, Level 5, 502/22 Central Avenue, Manly, NSW, 2095, Australia.
Upside.Digital is committed to ensuring the security of the information we hold about you. We will always try to ensure that we take all reasonable steps to protect your information from misuse, interference and loss, and from unauthorised access, modification or disclosure. If Upside.Digital no longer needs the information, we will take reasonable steps to destroy and/or de-identify the information, unless this is required to be retained to comply with any legal requirements.
Upside.Digital has no control over information that may be transmitted over the internet, so therefore cannot guarantee its safety whilst in transit.
Upside.Digital Pty Ltd Level 5, 502/22 Central Avenue, Manly, NSW, 2095, Australia.